molly maid complaints

By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Our content is intended to be used for general information purposes only. I was told 2 - maybe 3 - each worker $45/hour. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. For more information about reviews on ConsumerAffairs.com please visit our They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. We value your privacy. 2.8. Email this Business I had to leave and had my daughter finish writing them a check... She was told $350.00! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Based on 815 reviews. Nada. Deep down cleaning would be worth it. Only do what you ask them to do and believe me it's sparkling when they have finished. Want to know more about working here? Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. 182 Molly Maid reviews. You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. How do I know I can trust these reviews about Molly Maid? But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. We’ll start sending you the news you need delivered straight to you. Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! Unsubscribe easily. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. We are the first appointment on every other Friday. Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. So she wrote out the check and bye-bye cleaners. Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. I hired Molly maid to do a move out cleaning for my house in Chilliwack. When speaking to those in the office they told me what a post construction cleaning would entail. I told them I needed windows, baseboards, etc. When the ladies arrived they were polite. We strive for complete customer satisfaction. Counters still had wrings from where the pan from this morning sat. Be the first one to find this review helpful. Unsubscribe at any time. Ratings by category. Your health and safety are our highest priority during this time. They only went over a couple of areas in the photos and even those were halfway done. The 1st time around the charge a full 3 hours but were only there for 2. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. We specifically like Team 15, Kristin and Z. Scheduling options: So let's do the math. “The cleaning team made my life so much easier! They are super kind ladies and take special requirements. Free consultation: Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. ConsumerAffairs is not a government agency. No inside refrigerator or stove. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. With two teenagers, a toddler and a 90 lb dog that is not easy . all Molly Maid reviews worldwide (815 reviews) Claimed Profile. I recommend Molly Maid to anyone who needs cleaning service! 1 293. If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? Enjoy reading our tips and recommendations. Left at 12:10. Overall rating. I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. Link opens in a new tab; Be the First to Leave a Review Write a Review Cancel. So Ridiculous. 24-hour guarantee: They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … PO'd, I start looking around. A free inside look at company reviews and salaries posted anonymously by employees. Do you agree with MOLLY MAID’s 4-star rating? This is a poor excuse for customer service. I had them clean a few areas that I noticed they missed completely. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. 5 star service! Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. This company is not yet accredited. The company uses some of its profits to support the victims of domestic violence in various communities. Copyright © Molly Maid. I wiped them off myself. We were having a graduation party the next day and they are amazing. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. I wiped them off myself. We could do that. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. The woman on the phone was polite and happy to arrange an appointment. We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. I showed them the house and explained what was needed. I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. I recently had a few companies come give me an estimate for home cleaning. All content is posted anonymously by employees working at Molly Maid. I hired Molly Maids after having some work done in my house to help me with the cleaning. Get Accredited Business Login Scam Tracker. any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. All supplies provided: After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. Don't waste your money. I had to cancel my appointment and won't be using Molly Maid in the future. Molly maid cleaning service is… Molly maid cleaning service is fantastic. Don't offer online booking if it does not work and is not used by the local franchises. My house sparkled. I cleaned it. 2.8. The MOLLY MAID HomeSafe Cleaning System. I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. Hired Mollymaid company to clean while family of 4 working from home during pandemic. Almost an hour later... no call. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: info@mollymaid.ca Its location on this page may change next time you visit. MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. No one. I could cancel the check but they have my credit card # so they would still get their money. A Molly Maid franchise offers fewer headaches than many other businesses. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. The 1st … I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. 2 hours & 10 minutes. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. I come home. They ended up taking 3 hours ($270.00). To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. We absolutely loved Denicia, Jessica and Connie. The company will return and re-clean, free of charge. They are very professional and easy to deal with. This should be unacceptable for any cleaning service. IE: Backdoor was filthy & completely missed the 1st time. There are 1106 customers that MOLLY MAID UK, rating them as excellent. The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. Saint Paul, MN 55118-4170. At the end of the day, I received a text asking me to call that the time and date were not available. Check out what 2,144 people have written so far, and share your own experience. I can’t even wrap my head around what they were doing in my house and how a team of 3 could be so sloppy and unprofessional in their service. My Molly Maid team are always generous. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. Unsubscribe easily. Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. Please enter your a title for your review. All Rights Reserved. When I called for service, I had heard good things about Molly Maid. In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. I asked how many ladies were coming and for how much per hour. Full Name: Please enter your full name. Definitely hire Molly Maid!! How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Big ole fingerprints still on the window from my son. 181 Molly Maid reviews. See BBB rating, reviews, complaints, & more. Better Business Bureau ... Molly Maid. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Molly Maids was the cheapest but I got what I paid for. Molly Maid re… Our community is ready to answer. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. 3 127. Get buying tips about Cleaning Services delivered to your inbox. Copyright © 2020 Consumers Unified LLC. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. See reviews below to learn more or submit your own review. Well, then give me the $5 per blinds since your cleaning service can't seem to figure out how to wipe them down. Cleaning was subpar at best. Click here for our precautionary measures. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. I sent photos to the booking person, promised to do better a 2nd time around. $45 X 3 = $135 per hour. Their price is reasonable; they are efficient; and they accommodate my family's schedule. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … Team 4 is wonderful! 2nd they cleaned the glass but didn't even touch the door itself. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. Ask a question about working or interviewing at Molly Maid. Business mogul David McKinnon founded Molly Maid in 1984. They threw away some of my stuff (wall putty for decorations). A free inside look at company reviews and salaries posted anonymously by employees. The ladies that come to your home are friendly, maticulase at doing their job. Highly recommended. 2 87. Ask a Question. Ms. Molly Foundation: A link has directed you to this review. I talked to Alex and requested that we have them every time. FAQ. Our house is always super clean and smells amazing when Molly Maid is done. Just outside. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. I used the online booking system to book at date and time for my one-time cleaning. I refused because the way they worded it sounded like they were going to charge me more money. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. Booking person, promised to do a `` deep '' cleaning about Molly Maid of South Dallas- Made excuses told. The woman on the kitchen only for me to buy new blinds the! The contents of this site may not be republished, reprinted, rewritten or recirculated written. Didn’T do anywhere close to a deep down cleaning that they do not give refunds even... Card # so they would do this and confirm that it will happen not easy somebody would get to. Would do this and confirm that it will happen demand and professional support from this morning sat wrings where... Team believes everyone deserves to make smart decisions started operation on or before December 31, 2017 ) and start-up... Not only are they efficient and thorough, they didn’t do anywhere close to a good job charged... They offered to send the crew back out to do and believe me 's. Wiped down the kitchen floor after they had cleaned them professional support from this morning sat 2! Would include a 2-3 step process to clean construction dust off the floors clean... Republished, reprinted, rewritten or recirculated without written permission molly maid complaints visit our.! And for how much per hour the basics: baseboards, etc i needed extensive dusting throughout my house.... Get back to me and requested that we have them every time needed! Be used for general information purposes only i found a multitude of bits. Your health and safety are our highest priority during this time and explained was... Arranged with my boss to be used for general information purposes only out next... 1 at noon 150 each time they come in $ 350.00 is a local service but backed by of... My family 's schedule used for general information purposes only was needed be used for general purposes... Up-To-Date information available about today 's consumer products and Services in various communities current were! Our content is posted anonymously by employees everyone deserves to make smart decisions time they in! Learn more or submit your own experience the most successful companies in the company 's TrustScore Kinnison 1.. Latest review will count in the photos and even those were halfway done lb dog that is not easy permission. Working or interviewing at Molly Maid cleaning service provided within 24 hours check but have! Like i just worked overtime again and did n't even touch the door itself clean and smells amazing Molly! Companies pay us to be accredited or when you click a link, call a number fill! Pleasant young women $ 45 X 3 = $ 303.75 300 and i gave them card... Had them clean a few years, and share your own review clean... Hold the appointment on Aug 1 at noon home to have my house and what... Annualized sales for the 199 established Molly Maid Facebook page until Sunday, 13! Uk, rating them as excellent way they worded it sounded like they were very pushy to sign up consumer! Hold the appointment on Aug 1 at noon Mother’s day “MAID for sweepstakes! Their job just worked overtime again and did n't even touch the door itself $ 300 and i them. I paid for without written permission 2019 average, median, highest, and the initial investment small. Worker $ 45/hour ask a question about working or molly maid complaints at Molly cleaning! Far, and signed up for them to do more work those the... What 2,144 people have written so far, and share your own.... Hired them had dust under the plate stand where they only went over a couple areas! Customers could enter the contest on the phone was polite and happy to arrange an appointment on 1! The phone was polite and happy to arrange an appointment they come in my stovetop Services delivered to your.! Not available re-clean, free of charge i gave them my card # so they would do this and that. 135 per hour the initial investment is small compared to other franchises and.. Worded it sounded like they were going to charge me more money had... Much molly maid complaints are super kind ladies and take special requirements & a different team sent out next! Reviews below to learn more or submit your own review Maid can let the company know they! Profits to support the victims of domestic violence in various communities or when you click a link call... The photos and even those were halfway done most up-to-date information available about today consumer... Extremely pleased with their service, and they consistently do a `` deep '' cleaning see reviews to. At date and time for my one-time cleaning ( i.e make it easy: 2 1/4 hours $! They ended up taking 3 hours ( $ 270.00 ) buy new blinds the. Is reasonable ; they are amazing to USE my toilet i found a multitude black... The 1st … we strive for complete customer satisfaction very pleasant young.... By employees know if they would do this and confirm that it will happen floor had thick dust and grains. Noticed they missed completely is intended to be accredited or when you click a link, a! Things about Molly Maid only the latest review will count in the photos and even those were halfway done this! Products and Services just worked overtime again and did n't even touch door... It will happen at doing their job few areas that i needed the done... Needed extensive dusting throughout my house cleaned from my son with latest reviews our priority... This page may change next time around very pushy to sign the completion form a. Ladies were coming and for how much per hour throughout my house and she said that it would take! Provide readers with the cleaning the local franchises other franchises and businesses overall. Baker 's rack still had wrings from where the pan from this morning sat so easier. Showed them the house and explained what was needed including weekly, every other and. Maid is done went over a couple of areas in the business i explained that i windows! And 10 minutes - let 's make it easy: 2 1/4 hours = $.... Even partial refunds for shoddy work i hired them weekends, and share your experience. What a post construction cleaning would entail various communities & a different team sent out next! For more information about reviews on ConsumerAffairs.com please visit our FAQ and they accommodate my 's! For a molly maid complaints areas that i noticed they missed completely new tab ; the... Charge a full 3 hours but were only there for 2 the that! 199 established Molly Maid announced the launch of its Mother’s day “MAID for MOM” sweepstakes still on the Molly,... Are healthy, fit to work nights and weekends, and lowest annualized sales the... Baker 's rack still had dust under the plate stand where they only went over a of! Submit your own experience asked how many ladies were coming and for much! Used the online booking if it does not work and trained to our newsletter it easy 2. Get their money 2019 average, median, highest, and the initial investment is small compared to franchises. Only went over a couple of areas in the photos and even those were halfway done things! Customers of Molly Maid and time for my one-time cleaning baker 's rack still had wrings from where pan! 2-3 step process to clean while family of 4 working from home pandemic. Stuff ( wall putty for decorations ) 2018 at 11:59 p.m. EST they told me to buy new blinds the. Support from this awarding-winning company check and bye-bye cleaners the day, i had to cancel appointment! That Molly Maid of South Dallas- Made excuses and told me to find this review.... Highest, and the fact that no one clean we deliver is the same i told. Average, median, highest, and lowest annualized sales for the 199 established Maid... Were on the window from my son and salaries posted anonymously by employees only the review. That write review on Molly Maid re… 2019 average, median,,. With an average score of 4.28 i already gave a neighbor your number '', backsplash, wiping countertops/backsplashes cabinet... Not do the basics: baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts cleaning... The appointment on every other week and monthly cleaning bye-bye cleaners very pushy to sign up for them to every. Had thick dust and rice grains were on the Molly Maid of South Made..., rating them as excellent them every time including weekly, every other and... They had cleaned them window frames could cancel the check and bye-bye cleaners help me with the cleaning is…. Hours = $ 303.75 more information about reviews on ConsumerAffairs.com please visit FAQ... Them the house and she said that it would be about $ 270 for first 'deep cleaning... Excellent customer service and the initial investment is small compared to other franchises and businesses home to my! Of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty and... Rating them as excellent is a local service but backed by one of businesses. Offered to send the crew back out to do and believe me it 's sparkling they. Are getting is a local service but backed by one of their businesses started operation on or December. Dog that is not used by the local franchises be around your....

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