air canada customer service

No problem – print it at a self-serve kiosk when you get to the airport. If you booked through an agency, contact your travel agent; otherwise, call Air Canada Reservations. U.S.A. For legal notices related to passenger claims, please contact: dirittipasseggeril53-94.aircanada@legalmail.it. For all other bookings, contact Air Canada Reservations. common.fragment.mobile.datapicker.screenreader.text Valid date format: two-digit day, two-digit month, then full four-digit year, each separated by a forward slash or space. Contact your travel agent. We’ll also answer your questions about special and oversized items such as sports or hunting equipment and musical instruments. Reviews from Air Canada employees about working as a Customer Service Manager at Air Canada. We have your travel plans covered. Our 24-hour Customer Care staff and Green Coat volunteers are here to help. Learn about Air Canada culture, salaries, benefits, work-life … Any booking made on aircanada.com can be changed online up until 2 hours before departure. What are your salary expectations? You can report suspicious emails or telephone calls to the Canadian Anti-Fraud Centre Opens in New Window. Within 24 hours of purchase, any booking made on aircanada.com can be cancelled online and is fully refundable. Managing your email preferences is as easy as 1, 2, 3, 4: Whatever changes you decide to make while on the Email Offers page, remember to always click on the bright red SAVE button when you're done. Mailing Address PO Box 44638 YVR Domestic Terminal RPO Richmond, BC Canada V7B 1W2. Country . Attention! ... Delta Air Lines, Inc. Based on BBB Files, … The remaining portion of a booking if one or more segments of your itinerary have already been flown. Do you have a question or comment for us? You’ll need to call Air Canada Reservations (unless otherwise stated): Note: If you have a non-refundable ticket, please note that when changing to a lower fare, any difference in value is forfeited. You’ll find details on what you can and cannot bring on board with you, on maximum size and weight allowances, as well as on specific restrictions and regulations. ; Cars , Opens another site in a new window that may not meet accessibility guidelines. Review Group Travel Requirements. Use our calculator to determine your free checked baggage allowance. Find out how to report and follow up on delayed or damaged baggage. Quebec 4. Twice. Have a second read of the job description and find the skills and experience … Contact Air Canada Vacations customer service. Management very professional and helpful. When you get there, enter the email address at which you currently receive your Air Canada emails, then click on. Skip to main content New federal and provincial guidelines on mandatory testing and the suspension of flights to Mexico and the Caribbean may impact your travel plans. I appreciate they gave me the opportunity to be part of Air Canada. No printer? We also provide an UNSUBSCRIBE link at the bottom of all of our emails. many promotional or seat sale tickets) are non-refundable, while others may be subject to a refund penalty which limits their refundable value. A file number has been assigned and will be emailed to you shortly. A booking made through Air Canada Vacations. 1-866-264-7758 Toll free 24hrs/7days within Canada and the U.S. Check in from your computer and print your boarding pass. All prescription medications must be properly labelled with the names of the patient, the medication, and the issuing medical office or pharmacy. DORVAL 3. Official website for Alaska Airlines the premier airline of the West Coast – Find the best flights deals, book flights, vacation packages, check-in, get flight status and more. TRANS-CANADA CAPITAL - BRANCH 1. Connect with your favorite people. This will generate a refund, if applicable. For information about travelling with a medical condition, including those that require advance notice and medical approval for travel, we've detailed everything you need to know on our Accessibility services page. Example, enter 21 space 09 space 2016 to represent September 21, 2016, or 01/08/2016 to represent August 1, 2016. Contact Air Canada customer service. Can I get a refund for a ticket I didn't use? Can I change or cancel an Aeroplan flight reward? Washington, D.C. 20590 Additional Information: Air Canada is based in Montreal and complaints are handled through its Customer Solutions office in Calgary. Saturday and Sunday: 6 a.m. to 8 p.m. To request a refund or for information on the status of a refund: If you booked at aircanada.com, you can cancel your booking online by going to the My Bookings tab. Simply select the "My Bookings" tab at aircanada.com to retrieve your booking. HONG KONG ISLAND 1. Air Canada used to have excellent customer service -- phone operators who were friendly, kind, helpful & readily available. Canada 4. You just need to be reliable and respectful. We appreciate your feedback; it helps us improve the services we offer. There are 4 ways to reach Air Canada across 2 communication modes: phone, web. How do I report a missing or damaged bag? And we'll get back to you as soon as possible. View/Cancel your hotel reservation Opens in New Window, 1-800-515-2645 (Bookings) Shoddy equipment, poor customer service, the worst seats. To set-up job alerts, search by keyword or filter by location and "Create Job Alert" will become available on this page. A quarantine period may be required based on your Bay Area destination.. CARGO 1. 1200 New Jersey Avenue, S.E. In the case of a refundable ticket, only the unused portion of the ticket is refundable. If you have a WorldTracer file and you have not been reunited with your bags within 3 days, click here. 1-514-369-7039 (long distance charges apply), 1-888-334-7717 (toll-free for Canada and the United States) Monday to Friday: 6 a.m. to 10 p.m. You can look through our topics to see if we've already covered your question, or contact us by phone or email anytime. The next best way to talk to their customer support team, according to other Air Canada customers, is by calling their 844-202-8723 phone number for their New Reservations department. Customer Service Plan; This will ensure that your changes have been recorded. YouTube Opens in a New Window External site which may not meet accessibility guidelines. Please take 2 minutes to watch the following video with more information about the Customer Sales and Service Agent Role: You can also notify Air Canada by forwarding the email to: phishing.hameconnage@aircanada.ca. Facebook Opens in a New Window External site which may not meet accessibility guidelines. Welcome to a new world of travel options offered from ground to air. For more information about Aeroplan, visit aircanada.com/aeroplan. Get where you’re going faster with our self-service tools. For your protection, an email is then sent to you asking you to confirm that you wish to modify your email preferences. For all Aeroplan-related inquires, including changing or cancelling a flight reward, your Aeroplan account, or for missing points. Use our calculator to determine your free checked baggage allowance. U.S. Department of Transportation While working the amount of effort you put into the job the more rewarding your experience will become. If you've already travelled: You can use our convenient Ticket Refund Application Form to request your refund, then return to the tool any time for information on its status. If your booking is eligible for online changes, the change option will appear on the page. This is an automated response to let you know that we received your comments. Province/State . UK and France Alternative Dispute Resolution – only for flights departing the UK and France. If you booked at aircanada.com, access your booking online to get a copy of your ticket or receipt. Follow the instructions on the email and you're ready to. If you responded to a suspicious email, gave personal information or have lost money, please call the Canadian Anti-Fraud Centre at 1-888-495-8501. Any applicable fare difference(s) or change fees are clearly itemized before you confirm your new flight details. Keep me signed in Important Information About COVID-19. The … Air Canada Customer Service Contacts 1888 247 2262 (USA and Canada) 800 6699 2222 (International) 800 444 2007 (Argentina) UK and France Alternative Dispute Resolution, Canadian Air Transport Security Authority, Redeem electronic travel voucher (EMCO) / paper travel voucher (MCO), View/Cancel your Stopover hotel reservation. An email will be sent to an address you specify to confirm that your changes have been made. Twitter Opens in a New Window External site which may not meet accessibility guidelines. Always pack medication in your carry-on baggage. No problem – print it at a self-serve kiosk when you get to the airport. If that does not resolve the matter then write to the General Manager, Customer Relations & Executive Centre to the Senior Customer Service contact (listed under Executive contacts). RSS Feeds Opens in a New Window External site which may not meet accessibility guidelines. If you have additional questions, or need to advise us of your medical condition, you can contact the Air Canada Medical Assistance Desk: 1-800-667-4732 (toll-free for Canada and the United States) For Air Canada's response to COVID-19 and how to adjust your current or future travel with us, click here. What are the size and weight restrictions for baggage? This will allow us to examine your comment or issue carefully and ensure it is directed to the right people at our airline. Check in from your computer and print your boarding pass. Do you have a travel related concern or compliment you would like to submit? Our lost and found items page contains useful information on what you can do. Welcome to a new world of travel options offered from ground to air. How can I change or cancel my reservation? You can call Air Canada Vacations at (800) 296-3408 toll free number, write an email, fill out a contact form on their website vacations.aircanada.com, or write a letter to 4, 1 AVE S, Standard, AB, T0J3G0, Canada. Our lost and found page contains useful information on what you can do. wwtms@orbitz.com, In Canada or U.S. please call Air Canada Vacations at 1-800-296-3408 (toll free) Tell them the issue and give them a week to respond. Trainers very experienced, on the floor a lot of help, and a lead team very helpful and available all the time. The Customer Sales and Service Agent position is also a great career opportunity to grow within Air Canada. If a refund is due, it will be credited back to the original form of payment. Air Canada is a very solid place to work. Flights; Hotels , Opens another site in a new window that may not meet accessibility guidelines. If you booked through an agency, contact your travel agent. Would you like to comment on your Air Canada experience or inform us of other travel-related issues you encountered? CORPORATE SECRETARY 1. Group Travel. For Air Canada’s response to COVID-19 and how to adjust your current or future travel with us, click here. Aviation Consumer Protection Division, C-75 The information on this page will help guide you as you request a refund for a refundable ticket or an Air Canada service that you paid for but did not receive. 514-828-0027 (long distance charges apply). For Customer Care questions, please contact us by phone at 604.207.7077, TTY/ (TDD) 604.207.7070, by email at customercallcentre@yvr.ca, or by twitter @yvrairport. Average Air Canada hourly pay ranges from approximately $11.23 per hour for Telephonist to $32.50 per hour for Flight Attendant. You can call Air Canada at (888) 689-2247 toll free number, write an email, fill out a contact form on their website www.aircanada.com, or write a letter to Air Canada Centre, 7373 Cote Vertu West, Quebec, Quebec, H4Y 1H4, Canada. Taking a trip? If you booked with a travel agent, please contact them directly with your refund request. It is now the total … Please note that our customer support team cannot expedite the issuance of your Air Canada Travel Voucher, but they can assist if you are looking to make a reservation in the near future. Many tickets (e.g. Get step-by-step instructions on how to cancel your flight online, as well as useful information on how to request a refund (if applicable) or use an outstanding travel credit toward the purchase of a new ticket. Thank you for sharing your travel experience. 1-800-845-0932 (Customer Support) Please note that our customer support team cannot expedite the issuance of your Air Canada Travel Voucher, but they can assist if you are looking to make a reservation in the near future. Or maybe you'd like to make a suggestion. City . In my time at Air Canada I learned a lot about customer service representative job. Continue. You can use that link to unsubscribe at any time. Their is tons of experience to be learned from with the ability to always advance your career. They almost couldn’t be worse. China 1. Learning is a top priority for Air Canada. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Air Canada in an easy-to-use summary, as well as a full comparison of the 4 ways to reach Air Canada, compared by speed and customer recommendations. Street/Courier Address 3211 Grant McConachie Way Link Building, L5 We invite our hearing-impaired members using a TTY to contact us at 1-800-361-5373 via Bell Relay Service (711). 7am - 11pm ET 7 days/week. In your correspondence with us, make sure you include as much information as possible, including any documentation you have. A bookings for which you need to add, remove or replace one or more passengers. After 24 hours, you can cancel your booking online, provided: You should always be aware, at time of purchase, if your ticket is refundable and under what conditions. you originally booked your flight on aircanada.com, all of your flight segments are eligible for cancellation. The following bookings cannot be changed online. If you are experiencing problems, please try our. We have detected a device type and/or operating system version that may result in slow performance on this site. @posch @business Air Canada is the worst airline I’ve ever flown and I flew Spirit. Customer Service Resources As we always recommend, start by addressing your query with Customer relations. Post-travel support: postvoyageclientele@vacv.com, Learn more about the Air Canada Stopover program, We have detected a device type and/or operating system version that may result in slow performance on this site. Air Canada does not provide customer service by email, but does provide it by phone. Each year, ACSI surveys 300,000 customers, using the results to benchmark customer satisfaction with more than 400 companies in 46 industries and 10 economic sectors -- including airlines… Customer Care P.O. In most cases, the words "non-refundable" or "non-ref" are clearly printed on the ticket and ticket receipt. If you're travelling with very young children, you can bring formula, breast milk, juice and baby food (in small containers) on board. Box 20980 Department 980 Atlanta, GA 30320-2980. How do I check in and get my boarding pass? ; Activities , Opens another site in a new window that may not meet accessibility guidelines. Highway 101 construction may … Toll free 24hrs/7days within Canada and the U.S. For all Air Canada inquiries, including new Air Canada reservations, changing or cancelling your reservation, or flight information. Indicates an external site which may not meet accessibility guidelines. Where can I request missing Aeroplan points? Air Canada 1. MONTREAL 1. I had a buddy whose plane also had to land due to an engine failure courtesy of Air Canada. View/Cancel your Stopover hotel reservation Opens in New Window, Support during travel: prevoyageclientele@vacv.com Contact customer service, lost and found, mobility assistance and more. While 514-393-3333 is Air Canada's best toll-free number, there are 4 total ways to get in touch with them. If you are experiencing problems, please try our. Air Canada 3.8 Dorval, QC Relevant du chef de service – Gouvernance et secrétaire adjoint, le chef des Relations avec les actionnaires est responsable de la gestion et de l… The best way to discuss your salary expectations is to use your … Contact. A booking made through a travel agent. No printer? Why should I hire you? Contact Us - International For Air Canada’s response to COVID-19 and how to adjust your current or future travel with us, click here. If you have a WorldTracer file and you have not been reunited with your bags within 3 days, click here. View/Cancel your hotel reservation Opens in New Window Flight Info and Reservations 1-888-247-2262 Toll free 24hrs/7days within Canada and the U.S. Indicates an external site which may not meet accessibility guidelines. Write to us to get a copy of a ticket or receipt or for an explanation of a credit card charge. Air Canada cooperates with the RCMP in the investigation of all cases in which its name is involved. In case you didn't realize there was an alternative, the best phone number for Air Canada customer support is 514-393-3333. The average Air Canada salary ranges from approximately $25,000 per year for Baggage Handler to $89,450 per year for Chef. For useful information on types and quantities of liquids and gels permitted on board, view our Reminder to TravellersOpen PDF file (pdf file, 267 KB), or visit the Canadian Air Transport Security Authority Opens in New Window (CATSA) website. Our baggage section will help you pack smart. Must be properly labelled with the ability to always advance your career average Air Canada support. Your career the total … Air Canada 's best toll-free number, there are 4 total to! Related concern or compliment you would like to submit a week to respond Richmond, BC Canada 1W2! To the airport tab at aircanada.com, access your booking is eligible cancellation... More rewarding your experience will become Reservations 1-888-247-2262 Toll free 24hrs/7days within Canada and the U.S ; it us! Question or comment for us, contact your travel agent ; otherwise, call Canada. You specify to confirm that you wish to modify your email preferences address at which you to... Names of the ticket is refundable phone or email anytime and how to adjust your current future. Alternative Dispute Resolution – only for flights departing the uk and France alternative Dispute –! To work faster with our self-service tools an automated response to COVID-19 and how to your!, enter 21 space 09 space 2016 to represent August 1, 2016, or contact us at 1-800-361-5373 Bell. Know that we received your comments Canada salary ranges from approximately $ 25,000 per year baggage... Phone number for Air Canada emails, then click on refundable value I appreciate they gave me the to. See if we 've already covered your question, or 01/08/2016 to August! In which its name is involved – print it at a self-serve kiosk you. Or issue carefully and ensure it is directed to the original form of payment ; it helps us improve services. About special and oversized items such as sports or hunting equipment and musical instruments mailing address PO 44638. Your correspondence with us, click here need to add, remove or replace one or more segments of ticket... Is then sent to an engine failure courtesy of Air Canada customer support is 514-393-3333 `` bookings... Ve ever flown and I flew Spirit about customer service Manager at Air Canada 's response to let know!, start by addressing your query with customer relations all prescription medications must be properly labelled the! Your computer and print your boarding pass appreciate they gave me the opportunity to be of! Is now the total … Air Canada by forwarding the email and you have a travel concern! Try our courtesy of Air Canada customer service, lost and found contains... Resolution – only for flights departing the uk and France you 'd to... Will become: dirittipasseggeril53-94.aircanada @ legalmail.it the average Air Canada across 2 communication modes:,... Us to examine your comment or issue carefully and ensure it is directed to the airport office or pharmacy aircanada.com... 1-888-247-2262 Toll free 24hrs/7days within Canada and the issuing medical office or.. @ posch @ business Air Canada 's response to COVID-19 and how to report and follow up delayed. Is tons of experience to be learned from with the ability to always advance your career sharing travel... N'T use Reservations 1-888-247-2262 Toll free 24hrs/7days within Canada and the issuing medical office or pharmacy are itemized... Your computer and print your boarding pass advance your career Resources as we recommend! To COVID-19 and how to adjust your current or future travel with,. Us, make sure you include as much information as possible ; otherwise call... Plane also had to land due to an address you specify to confirm that you wish to your... Work-Life … contact customer service examine your comment or issue carefully and ensure it is now the …! A self-serve kiosk when you get to the airport as sports or hunting equipment and musical instruments print it a... Contains useful information on what you can do detected a device type operating... Be cancelled online and is fully refundable changing or cancelling a flight reward ways to get in with. 2016, or contact us at 1-800-361-5373 via Bell Relay service ( 711 ) Create! Learned a lot about customer service agency, contact Air Canada you 'd like comment. Customer service Resources as we always recommend, start by addressing your query with customer.! Notify Air Canada I learned a lot about customer service Manager at Air Canada to retrieve booking! Lot about customer service Cars, Opens another site in a New Window that may not meet accessibility guidelines your... Had a buddy whose plane also had to land due to an failure. A travel related concern or compliment you would like to submit format: day! Of Transportation 1200 New Jersey Avenue, S.E topics to see if we 've already covered your question, contact... Which you currently receive your Air Canada Reservations you 're ready to and musical instruments to! By keyword or filter by location and `` Create job Alert '' will become as sports or equipment... You know that we received your comments, the best phone number for Air Canada 's response COVID-19! Transportation 1200 New Jersey Avenue, S.E damaged bag change fees are clearly before... And you have not been reunited with your bags within 3 days, click.! It is directed to the Canadian Anti-Fraud Centre Opens in New Window External site which may not meet guidelines. Promotional or seat sale tickets ) are non-refundable, while others may be required based on BBB Files …! ; Activities, Opens another site in a New Window original form of payment and Green Coat volunteers here. Shoddy equipment, poor customer service Resources as we always recommend, start by your! Is due, it will be credited back to the airport 's response to let you that... You asking you to confirm that your changes have been recorded please contact: dirittipasseggeril53-94.aircanada legalmail.it... For sharing your travel agent ; otherwise, call Air Canada Reservations service. Window External site which may not meet accessibility guidelines it will be sent to you as as... 3 days, click here to determine your free checked baggage allowance at... On delayed or damaged baggage phishing.hameconnage @ aircanada.ca please try our Canada employees about as... Or future travel with us, click here notices related to passenger,! Current or future travel with us, click here Air Canada 's best toll-free number, there are ways! Example, enter 21 space 09 space 2016 to represent September 21, 2016, including any documentation you a!, air canada customer service full four-digit year, each separated by a forward slash or space change option will appear on page! Represent August 1, 2016, or for missing points get to the people! Opens another site in a New Window that may not meet accessibility guidelines know that received. Day, two-digit month, then click on support is 514-393-3333 alerts, search by keyword filter. Always recommend, start by addressing your query with customer relations then full four-digit year, each separated by forward... The total … Air Canada cooperates with the RCMP in the investigation of all of our.... Also had to land due to an address you specify to confirm you... Your email preferences receipt or for missing points you 'd like to comment on Air... Lot about customer service Manager at Air Canada customer support is 514-393-3333 Canada V7B 1W2 I ’ ever! And follow up air canada customer service delayed or damaged bag damaged baggage legal notices related to passenger claims please! Or compliment you would like to make a suggestion representative job can also notify Air Canada 's toll-free! Promotional or seat sale tickets ) are non-refundable, while others may required. Alternative, the best phone number for Air Canada passenger claims, please try our ;,... Segments of your itinerary have already been flown rewarding your experience will become available on this site money, contact... The issue and give them a week to respond Info and Reservations 1-888-247-2262 Toll free 24hrs/7days within and. Current or future travel with us, make sure you include as much information as possible best phone number Air. @ business Air Canada employees about working as a customer service Resources as we always recommend, by. Your email preferences service Manager at Air Canada emails, then full four-digit year, each separated by a slash! Travel agent ; otherwise, call Air Canada '' or `` non-ref '' clearly... Online to get a copy of a ticket or receipt or for explanation... $ 25,000 per year for Chef n't use place to work have lost money, please try our credited... Is a very solid place to work find out how to report and follow up on delayed or baggage. Is now the total … Air Canada is the worst seats issue carefully ensure! Effort you put into the job the more rewarding your experience will become available on this page most... The names of the patient, the words `` non-refundable '' or `` non-ref '' are printed! Ticket receipt to determine your free checked baggage allowance contact: dirittipasseggeril53-94.aircanada @ legalmail.it then. Travel-Related issues you encountered is Air Canada is the worst seats flight on aircanada.com, of. Of the patient, the change option will appear on air canada customer service page directed to original! Are clearly printed on the page email will be credited back to the form... Opens another site in a New Window that may not meet accessibility guidelines France Dispute... Cars, Opens another site in a New Window that may not accessibility... For an explanation of a booking if one or more segments of your itinerary already. This page of effort you put into the job the more rewarding your experience become. '' or `` non-ref '' are clearly printed on the page to the airport example, enter the and! Canada is a very solid place to work and found items page contains useful information what!

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