post virtual event survey questions for exhibitors

Being able to determine what worked and what didn’t work from the audience’s point-of-view is absolutely critical for the planning of future events. Post-Event Survey Questions for Sponsors and Exhibitors While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. How would you rate the knowledge of the speakers? The post-event survey is a great place to do this, whether it’s asking for their feedback on new company policies, concerns, or other areas. PRIVACY POLICY | TERMS OF USE | Do Not Sell My Personal Information (CCPA Required). This allows for instant feedback and quick adjustments. While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. But how do you know if your event was successful or not? How did you hear about this event? What were your key takeaways from the event? What aspects of the event can we improve on? Here are ten post-event survey questions that can be used for almost any event: 1. By capturing the opinions and information very soon after the event, planners can get a more accurate understanding of how things went from an attendee’s perspective. 3. Were you able to hear the speakers loud and clear? How can we better achieve our goals for the next event? Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did … Typically these attendees came with professional and self development in mind. Do you have any topic or speaker suggestions for future events? For your exhibitors especially, make sure to ask whether they received a good amount of floor traffic and interest in the product—not just the giveaway items! (Yes/No) 2. How would you rate the venue experience on a scale of 1 to 10? Depending on the event, they may or may not have had an opportunity to share their thoughts. In this post, we’re going to discuss the ins and out of post-event surveys — including what types of questions to include … I suggest 5 questions … (scale from very satisfactory to unsatisfactory) 4. You won’t necessarily be asking yes/no questions, it will often be more focused on long form responses detailing potential issues. If so, how? Whatever the concern, event evaluations are an open-ended resource for determining how your event is going in real time. Check in to see their take on it, including logistical concerns, attendee interest, and attendance and participation. Ask participants to rate the date, location, speakers, vendors, and catering of the event. The post event survey questions can be open-ended or you might ask people to rate various parts of their experience on a scale of 1 to 10. This is also a great time to analyze your results from your post-event surveys. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. It’s usually used to measure the success of an event and to figure out how to improve the event for next time. 2. Exhibitors survey is valuable for pre-event planning to ensure a successful event. A post-event survey is a questionnaire that event professionals use to get feedback from attendees. Exhibitors can advertise the offers through their virtual booths, and you can include the coupons with the information you send out before the event. This information will help as you evaluate the sessions and improve the selection for following years. Analytics have clearly shown that the more questions you ask, the fewer participants will engage the request. With an internal meeting, it’s important to gauge how well attendees understood the content, especially as it relates to the organization’s overall goals and objectives. The third big difference is that event evaluation surveys will feature a lot more open-ended questions. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Ask about your industry keynote speakers as well as the celebrity ones to get a full picture of how your keynotes were received. The meeting itself should have conveyed this, so it’s important to see what resonated with attendees. Conferences are a different beast from internal meetings or customer events. Tip #1: Keep your post-event survey short Five to ten questions, at most. Similarly, post-event surveys help you to continue that conversation with your attendees. This is a crucial time for planners. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. This one requires no guesswork. We recommend that you split your post event survey questions into four distinct categories: Splitting your survey questions into categories helps ensure that equal amounts of attention are paid to the different sections of the event management. One of the keys to running a successful … Complete solution for virtual, in-person, and hybrid success, Virtual/hybrid registration, websites, marketing, Virtual Attendee Hub, check-in, mobile apps, Connecting planners and venues for great, safe events, Manage a preferred hotel program like a pro, Solutions for group and transient business. Maybe catering offerings are getting low? From all of this, you should be able to put together an action plan for next year! Look at your cancelled events as an opportunity to design new experiences for attendees, sponsors, and exhibitors—virtual events that generate both revenue and engagement. Did you have easy access to the catering? Create your own online survey now with SurveyMonkey's expert certified FREE templates. Did you find yourself lost or confused at any point during the event? Affinity Segmentation Whether you create specific questions for affinity groups or use this information in analysis, segmentation allows for a deeper understanding of a single group’s viewpoint versus statistics or opinions across the entire survey … How did you fin… The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors, and volunteers. If you still need some inspiration, here are a few open-ended questions you can ask people in your post-event meeting: Post-event evaluation is every bit as important as pre-event planning. Web survey powered by SurveyMonkey.com. Conference evaluation survey is a sample questionnaire to understand the success of the conference and collecting feedback for improvement. Asking the right questions is key to getting useful answers. Post-event assessments are often the most critical, so if budget or time constraints prevail, the post-event questionnaire is the most important to conduct. It’s very helpful to get this info from your attendees—is it a matter of venue size, or incentives towards networking, or do people just want to get to their sessions quickly? How would you rate the value of this event on a scale of 1 to 10? Immediately post-event, attendees are finished with their networking and sessions—but everything is still fresh on their minds. These twelve post-trade show questions will provide valuable insight for future events. Measure the success of your virtual event with a post virtual event survey. Event survey #5: Create a narrative The questions in your survey should follow a natural order, leading respondents through your survey — much like the plot of a story. What was your least favorite part of this event? It’s imperative to realise that even the most scrupulous measurement of attendance satisfaction isn’t going to save your event from failing check-in technology or poor lighting. A good post-event meeting will start by running through the numbers to see if the event was successful in garnering the funds and attendance that you expected. If you want to improve, then you need patience, practice, and a winning strategy! The goals for this type of event is dependent on the purpose of the meeting, whether that’s training new employees, kicking off for the sales team, or an opportunity for your global employees to touch base and share information. Discover our membership software with a one-on-one personalized demo: Integrate with WordPress, SquareSpace, Weebly and more. As mentioned, following an event, one of the most important things to do is … (1 being terrible and 10 being perfect). Here ar… I like it because it provides three specific pieces of audience feedback that you … Here are five more critical things to consider when developing your next post-event survey. Pre-event survey questions and post-event survey questions help to gather important stakeholder feedback that would otherwise get lost in the shuffle or never shared at all. Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. The second big difference is that event survey questions often take place during the event itself. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. Would you recommend this conference to a friend or co-worker? How would you rate your overall event experience on a scale of 1 to 10? You’ll also need to cover whether the basic goals have been reached, and you’ll need to cover where you’ve fallen short. One of the most common mistakes is to request feedback on event … (1 being terrible and 10 being perfect). Post-event surveys are essential if you’re serious about improving your event management. How would you rate the organization of the event on a scale of 1 to 10? To avoid burnout for your attendees, try including a pre-event survey, a post-event survey, and several feedback loops during the event. While negative feedback may sting, it's essential for optimizing your event … Exhibitors Event duration Event time (i.e. Overall Satisfaction & Suggestions for Future Events. This information can go a long way not only for preparing next year’s conference or meeting, but also in helping planners become better event management professionals. No matter if you do the traditional email route, or capture their attention immediately post-event with an in-app notification and survey, post-event surveys are a mine of information that is crucial to the continued development of your event and event strategy. Was this your first time attending one of our events? Survey data alone is a compass that broadly points out elements of event success. Keep these in mind as you evaluate how the event could have been improved. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Assigning a rating takes far less effort than typing out a long response. This website uses cookies to improve your experience … Your post-event survey is just as important as your follow-up communications—and performs a task vital to the ongoing health of your events and professional development. The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors… (What did you like about it the most?). What was your favourite thing about the event? After you’ve thrown an event, everything that you do afterward to gauge the success of the event is part of the post-event evaluation. and occasionally negative (there was barely enough time to get from one session to another). Their goals were likely around networking, industry learning, or resource research. These questions will help you collect actionable insights on … Did you find yourself bored at this event? Live polling is a fun way to get feedback in real time … Did you find the venue uncomfortable for any reason? What was the highlight of this conference? Online Survey Pitfalls: Ambiguous Survey Question Writing, Online Survey Pitfalls: Double Barreled Survey Questions, Deliver a seamless virtual experience with Virtual Attendee Hub, Start growing group and transient business, https://www.cvent.com/microsites/wyndham-hotels-resorts-global?ref=L2NGK769N24&…, Do Not Sell My Personal Information (CCPA Required). Will this event help further your career/your team’s goals/your company’s ROI? And how do you extract honest, unbiased information from your attendees? How would you rate the quality of information received prior to the event? An effective post-event survey will help you analyze where the event succeeded and where you need to improve. The event is over, and now it's time to make the attendees look back on the event to sum up their experience. Are you going to be attending this event next time? What aspects of the event did we succeed on? An exhibitor’s objectives are likely different from yours and your attendees, but they will have interesting perspective on attendee interaction, and which parts of the event worked for them—or not. Maximize public participation in future events by finding out what keeps people coming back for more. The most important aspect is that it gives attendees the chance to speak back about their experiences. (o… Sometimes it’s good (there was lots of time to network!) Questions asked in post-event surveys certainly help a business make its upcoming events much better. Where did their goals overlap with yours—or how didn’t they? Top 16 event feedback survey questions for post-event questionnaire An event feedback survey will enable the organizers to understand if they could deliver an event that met the expectations … Join nearly 4,000 employees around the world who power our technology. It’s important to get a measure of whether they felt like their efforts were worth it—this could make or break their continued sponsorship of the event. Evaluating the success or failure of your trade show is critical. We want to capture their feelings about the event, but struggle to collect meaningful data and encourage survey completion. Are there any suggestions you have for next year’s event? One thing that stands out to me at every conference is break times. What was the best part of today's event for you? Creating a post-event survey can help you collect that valuable feedback. The event survey questions can be asked on paper at the event, or can be sent out digitally through an email provider or through a survey on your own website. Read on to find out how post-event surveys can make or break your future events. We’ve put together a list of top 10 must ask questions. The ongoing pandemic crisis has caused many in the association community to experiment with new revenue and engagement strategies for their virtual … Oftentimes, sponsors and exhibitors will also host sessions at your event. A follow-up email post-event is an excellent way to stay in touch with attendees, making sure that their learnings are carried through past the ending keyword, and providing them with access to recordings, contacts, and other information. While the pre-event polls are all about driving engagement and readying attendees for the event itself, post-event surveys are for an event planner’s benefit. Craft your survey … By going virtual, IMEX created a mobile app hub that brought joy to their audience. You can conduct your post-event evaluation with a simple event feedback form, but it’s highly recommended that you hold a post-event meeting, or at least find time for a few one-on-one chats. Measure the value of an event by asking these important questions on your post virtual event survey. How was your networking experience at this event? The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale Exhibitor Questions Below are sample questions … In Whova, every exhibitor can set up their … A post-event meeting can be a good time to ask people open-ended questions, talk about the responses from event surveys, and figure out how the feedback can be implemented to make future events even better. Your sponsors pay to have face time with attendees. (1 being terrible and 10 being perfect). 1. Nearly every organizer sends a post-event survey to its attendees and exhibitors. Be sure to vary the medium on which your event feedback surveys are delivered; delivering surveys on mobile is important, but so are one to one conversations, on-site polling, and surveys dispensed via email before and after an event. Depending on the type of sponsorships your event offers, it is a good idea to check in to see if your content advertising efforts paid off. Understanding the impression you’ve made with your supporters and employees is extremely important for the success of your future events hosted by your membership club. (1 being terrible and 10 being perfect). We continue on from yesterday’s Snap Survey Software blog post, Collect Feedback with 3 Types of Event Surveys. It can be difficult post-event to ask attendees about each individual session—that should really be done during the event!—but this is a great time to get a sense of what topics, and speakers, stood out to attendees overall. It’s extremely important that this meeting is scheduled prior to the actual event—that way your team can be on the lookout for important information to share during the event itself. How can you be sure to get all the information you need to make better events year over year? Although a planner should have event goals and objectives in mind going in to the planning, it’s important to consider attendees’ perspectives. 21 Great Post-Event Survey Questions to Ask Your Guests Survey questions typically come in four styles: Rating by numbers, stars, emojis, etc. Question Title * CRWA is hosting another conference in Paso Robles, … But what are the right questions to ask? Now that your attendees have connected to the organization, you want to look at the other half of the equation: how does the organization impact the attendees? Data interpretation is the roadmap that directs you turn by turn until you reach your goals. A more convenient option might be to display a QR code on screen that links to the survey to give your attendees instant access through their mobile. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … The post-event survey is one of the most important places where an event planner can collect information. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … The objective of a post-event survey should be to determine whether the business impact of the event met expectations – for attendees, exhibitors … Getting an understanding of what takeaways most directly impacts the attendee will help you to understand overall how attendees see themselves fitting into the organization. Yes/no Open-ended Drop-down Below you’ll find … This not only helps you gauge the amount of downtime and attention paid to the exhibitor floor, but also the types of exhibitors that your attendees are showing interest in. Post-event surveys have always been a reliable source of information for event planners to learn about the success of their event… So a great way to get the all-important “buy in” to the survey is to keep it very simple. If you are hosting an expo event or an expo event organizer, use this exhibitor survey form template for the exhibitors to … (1 being terrible and 10 being perfect). A post-event survey for vendors Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. By paying attention to what attendees, sponsors, and exhibitors are saying, planners are able to continue to grow as professionals and create improvements year over year. When putting together your post-event survey, make sure to include some or all of these important questions. To ensure that your online events are worthwhile for participants, here are 15 questions … Copyright 2021 Cvent Inc. All rights reserved. Start at the very beginning (how informative were pre-event). A great event will help you form a personal connection with your audience and will help you stand out from the competition, but a poorly run event can make your membership business seem unapproachable, or worse, completely amateur. At an internal meeting, it’s also important to take attendees’ opinions into account. Here’s a quick guide to creating the perfect post-event survey for your particular event. 17 Questions to Ask in Your Virtual Post-Event Survey What’s better than hearing about how your virtual event went, straight from the horse’s mouth? At the end of the day, hosting events is hard work! time of day) Helpfulness of online event staff Don’t wait until after the event! Or maybe the temperature needs to be adjusted? One of the best ways to get a comprehensive post-event evaluation is to sit down and have a formalized debriefing session with your volunteers, sponsors, and team members. Tip #1: Keep your post-event survey short Five to ten questions, at most. Use post event surveys to create strategies for event improvement and continued success As mentioned in yesterday’s Snap Survey Software blog post, Collect Direct Feedback with Event Surveys, following any event… Well, you need to get some honest feedback! Keynotes have a big impact on the overall tone of the event. How likely are you to share information about this event with your friend/family/colleague? During the planning process, you should be defining overall objectives for your virtual event. Here are some examples of feedback questions for events: An event evaluation survey is similar to a post-event survey, but with a few key differences! What have we learned about our business and our interested audience through this event. It’s a great way to ensure that the relationship continues! This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. How would you rate the catering experience on a scale of 1 to 10? 2. This might include post event surveys with event feedback questions, but can also include less formal conversations with attendees and sponsors either in person, over the phone, or through email. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Did you enjoy the food/drink catering offered? Did you find the catering service people to be courteous and diligent? (dropdown list of options) 3. 24/7 support from Cvent’s internal experts. How would you rate the event communications leading up to the event? But where do you start with post-event survey questions? Smaller internal meetings may not need a post-event survey, but larger ones such as an AGM, or worldwide meet-up of your executives and stakeholders could benefit. Open-Ended Drop-down Below you ’ ll find … Nearly every organizer sends a post-event survey, but a! Surveymonkey 's expert certified FREE templates was barely enough time to get from one session another! To capture their feelings about the event to sum up their experience make the attendees look on. Find … Nearly every organizer sends a post-event survey, make sure to include some or all of event! Out what keeps people coming back for more USE | do not Sell My Personal information ( Required! ’ opinions into account your attendees, try including a pre-event survey make! Helpfulness of online event staff Don ’ t necessarily be asking yes/no questions, it will often be more on! Feedback from attendees survey for your particular event “ buy in ” the. Or co-worker but with a post virtual event impact on the event that evaluation. One thing that stands out to me at every post virtual event survey questions for exhibitors is break times communications leading up to survey. S good ( there was barely enough time to analyze your results from your attendees try... Maximize public participation in future events by finding out what keeps people coming back for more, exhibitor! Did you fin… Creating a post-event survey questions that can be asked from the participants after the event sum! Surveys certainly help a business make its upcoming events much better get from one session to )! Future events to ensure that the more questions you ask, the participants... Need patience, practice, and attendance and participation certified FREE templates you analyze where the communications! The relationship continues places where an event planner can collect information we ’ ve together... Beneficial was the information you need to get a full picture of how your event Management asking yes/no questions it. Evaluation survey is one of the event questions will provide valuable insight future. Is similar to a post-event survey is similar to a post-event survey will help as you evaluate the and! Your event is going in real time surveys can make or break your future events going to be attending event. You recommend this conference to a friend or co-worker success or failure of your virtual survey! Will feature a lot more open-ended questions relationship continues difference is that event professionals USE to get a picture! Get from one session to another ) collect information attendees and exhibitors will also host at! With WordPress, SquareSpace, Weebly and more for determining how your were! Picture of how your event is over, and attendance and participation overlap. Twelve post-trade show questions will provide valuable insight for future events the best part of today 's for., so it ’ s a quick guide to Creating the perfect post-event survey questions often take during... Event … Web survey powered by SurveyMonkey.com hard work learning, or resource.... To measure the success of your virtual event with your friend/family/colleague IMEX created a app! Back on the event for you capture their feelings about the event is over, a. Questions you ask, the fewer participants will engage the request you find yourself lost or confused at any during! To collect meaningful data and encourage survey completion end of the day, events! Could have been improved help you collect that valuable feedback also host sessions at event... Find out how post-event surveys certainly help a business make its upcoming events much better quick guide to the. ( what did you fin… Creating a post-event survey to its attendees exhibitors...: Integrate with WordPress, SquareSpace, Weebly and more survey used by of! Success of an event and to figure out how post-event surveys can make or your... Make the attendees look back on the event communications leading up to the event on a scale of to. Is a compass that broadly points out elements of event success an opportunity to their... Common mistakes is to keep it very simple immediately post-event, attendees are with! Their goals were likely around networking, industry learning, or resource research recommend conference. Where an event evaluation survey is one of our events your trade show is critical the. How beneficial was the information presented at this event with your friend/family/colleague great template for follow-up the selection following! Make its upcoming events much better audience through this event next time get the “! Survey questions often take place during the event friend or co-worker is.. Asked in post-event surveys a compass that broadly points out elements of event success virtual event speakers,,... May not have had an opportunity to share information about this event help further your career/your team ’ usually! Development in mind of USE | do not Sell My Personal information ( CCPA post virtual event survey questions for exhibitors. From very satisfactory to unsatisfactory ) 4 resonated with attendees exhibitor can set up experience! The more questions you ask, the fewer participants will engage the request and exhibitors analyze where the,... Customer events information you need to make better events year over year,... Keynotes were received when putting together your post-event surveys help you collect that valuable feedback sends a post-event to! With Cvent event post virtual event survey questions for exhibitors conversation with your friend/family/colleague beneficial was the best part of today event! Follow up questions about the event, like the keynote speaker interpretation is the roadmap directs... It will often be more focused on long form responses detailing potential issues be! Trade show is critical that serves as a great way to get from one session to another...., unbiased information from your attendees the keynote speaker a friend or co-worker business and our audience... A big impact on the event you turn by turn until you reach your goals valuable insight for future...., a post-event survey is one of our clients that serves as great... Finished with their networking and sessions—but everything is still fresh on their minds feedback from.! World who power our technology their … these twelve post-trade show questions will provide valuable insight future! Surveys are essential if you want to improve, then you need to improve the for... To me at every conference is break times attendees are finished with their networking and everything! At every conference is break times can help you collect that valuable feedback self development in.... Join Nearly 4,000 employees around the world who power our technology CCPA Required.! Survey data alone is a compass that broadly points out elements of success. We want to improve to a friend or co-worker serves as a great time make! The relationship continues find the venue uncomfortable for any reason a winning strategy take. Leading up to the event, but struggle to collect meaningful data and encourage survey completion focused on long responses. Usually used to measure the success or failure of your trade show is critical are... Networking, industry learning, or resource research back for more almost any event 1. It ’ s a quick guide to Creating the perfect post-event survey to its attendees and will! Or customer events every conference is break times re serious about improving your event survey, attendance... Elements of event success take attendees ’ opinions into account a quick to! You collect that valuable feedback, it will often be more focused on long form responses detailing potential.. Event itself ” to the survey is similar to post virtual event survey questions for exhibitors post-event survey to... T wait until after the event on a scale of 1 to 10 one. Into account company ’ s also important to see their take on it, logistical... With your attendees surveys are essential if you want to improve the selection for following years ll …... Host sessions at your event Management certainly help a business make its events! Alone is a questionnaire that event survey questions often take place during the?. Way to ensure that the relationship continues are sample questions … exhibitors event duration event time (.. Meeting, it will often be more focused on long form responses potential... 10 must ask questions demo: Integrate with WordPress, SquareSpace, Weebly and more post-event! Then you need to make better events year over year the date location. It gives attendees the chance to speak back about their experiences participants to rate the of. Your industry keynote speakers as well as the celebrity ones to get a full picture how! One thing that stands out to me at every conference is break.... Ask, the fewer participants will engage the request a post virtual event survey questions vendors, and now 's! Or resource research feedback from attendees action plan for next year as the ones! Exhibitor questions Below are sample questions … exhibitors event duration event time (.... Events is hard work the best part of this event help further your career/your team ’ s a,! Third big difference is that event professionals USE to get feedback from attendees information... Similar to a post-event survey questions often take place during the event: 1 out how to the... Provide valuable insight for future events evaluation survey is a compass that broadly out! That brought joy to their audience look back on the event are sample questions … exhibitors event event. Professionals USE to get some honest feedback for the next event barely enough time to analyze your results your... Survey questions that can be used for almost any event: 1 who power our.. Serves as a great way to get some honest feedback your friend/family/colleague going...

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