sample survey questions for event planning

Not only that, the number of respondents and what marketing they … Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. With the variety of dietary restrictions people have today, options are no longer optional. While the questions we covered were typically best asked in a particular way and at a particular time, there are good things to keep in mind whenever you’re soliciting your attendees for feedback. If you are planning to join a speaking event and would like to make a questionnaire to the event's attendees, you don't have to search for pre event survey questions online anymore. Is there a particular breakout or lecture room that gave more audio trouble than others? It’s also a good idea to survey the speakers themselves to ask how audio and other technology supported their speeches and presentations. It is very important as an event organizer to have a grasp on what the actual event takeaways were so you can learn about any potentially problematic discrepancies. Understanding what questions to ask and when allow event organizers to maximize response rates and gather actionable information. Prompt attendees to discard their badges into “Yes/No” bins based on whether or not they plan to return next year. Does the furniture set up allow for ease of maneuverability for attendees using a wheelchair? This question can explain which speakers should be brought back next year and which should be replaced. Tip #3: Ask your NPS questions early All of their feedback is valuable, and that should be reflected in the post event survey. Tip #2: Start your event survey with a general question. Create & send surveys with the world’s leading online survey software. If you’re tracking footfall using an event app, RFID, or some other technology, that should give you an indication of problematic areas. This question asks attendees to remember why they came in the first place and decide whether the event delivered. Don’t put a character limit on this question. All of this information will inform future campaigns. Below is a sample EPI report. This could be anything from being given priority pricing, additional/exclusive swag, or the ability to weigh in on speakers/workshops/activities, and so on. Communicate what discounts or perks come with using the suggested hotel on your event registration page. Updated Jan. 5, 2021 Languages. This survey type is specifically meant to understand the preferences of the attendees, with regards to the event. Compare the information gained from this question with insights on where attendees actually posted about the event while it was live. This open-ended question will give you great insight into what specifically attendees liked about your event, giving attendees the freedom to speak more to their overall event goals and how the event satisfied them. Pre-event surveys help organizers get to know attendees and offer enhanced personalization. What you ask depends on when you’re asking. (Yes/No) 2. Based on the responses, tweaks can be made to speaker lineups, swag items, schedule times and more. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. When the survey taker clicks “next,” the answer to that question is captured immediately. surveys. If you’re providing lead capture apps to exhibitors or dynamic polls and collaborative presentation slides to your speakers, you want to ensure that they were worth the investment and that the people they were intended to help made the most of them. Before you decide on that team building exercise, offsite, or holiday party, send out a corporate event survey to gather all of the data you need to make an informed decision. This is especially useful when you have moved from your usual event space and opted for another. Were the maps hard to access? Not only that, the number of respondents and what marketing they responded to will help you get a heads up on seating numbers, schedules, and Q+A sessions during the event and arranging other events in the future. This survey can pop up when a person registers for your event. Check-in can often be a hassle and is one of the first opportunities event organizers have to make an impression on attendees. Asking them right after a specific session or activity will charge their response with their impression of that specific event. This question will also help you prove repeat engagement - an important metric for sponsors and shareholders. Surveys during the event provide ongoing qualitative and quantitative data on the attendee experience. The second is getting attendees to engage with the surveys so you have a good enough response rate to accurately reflect the thoughts and feelings of your audience. Similarly, this blatant and direct question is a great indicator of overall attendee satisfaction. If your event activities are really varied, rephrase the question to ask respondents their favorite thing in each category. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. Our event survey tips and examples are designed to help you collect feedback and draw meaningful conclusions for your next event. Information for Event Planners and Individuals. (scale from very satisfactory to unsatisfactory) 4. However, we cannot guarantee that all the features will work properly. It is a great idea to leverage this information to create suggestions and to inform your content curation process both for this and future events. Collecting event feedback is a critical part of planning and executing a successful event. Get your event survey started today. 19 Event Planning Questions to Ask Before Giving Clients a Quote. With our PDF Editor, it’s easy to customize your Event Satisfaction Survey Template so it matches your event. Consider providing a perk or bonus for repeat attendees. It also gives insight into the sessions and topics available at the event attendees are most interested in. 10 training effectiveness survey questions to ask. (pens, paper for notes, tote bags?) A first impression of the venue is a great metric to have, especially because post-event survey questions about the overall event can be tainted if attendees have a negative experience during the event. Pre-event survey questions Have you worked with an event planner before? That way, your event will meet the needs of every attendee. Having insight into the needs of your registrants can help you support memorable, tailor-made event experiences for them. Here are some example pre-event survey questions to ask before the event begins. asking for permission to be contacted or ensuring that someone agrees to a privacy policy). Company Event Planning. Ask questions like, “Do you have any dietary restrictions?” or, “Are there any questions you would like to be addressed at this event?” Of course, you can customize your questions to be as specific as you’d like. Speakers are a huge draw to any event. Knowing on which platforms your audience is most likely to engage with your brand will help you direct your resources to the channels with the best returns. Ask not only what the detractors didn’t like, but what the promoters did like. Create & send surveys with the world’s leading online survey software, Empower your organization with our secure survey platform, Bring survey insights into your business apps, Collect survey responses from our global consumer panel, Understand & improve customer experience (NPS®), Understand & increase employee engagement, Get in-the-moment feedback across all digital channels, Create marketing content from customer feedback, Collect, review & manage applications online, Win more business with Customer Powered Data, Build a stronger workforce with Employee Powered Data, Validate business strategy with Market Powered Data, Delight customers & increase loyalty through feedback, Improve your employee experience, engagement & retention, Create winning campaigns, boost ROI & drive growth, Best practices for using surveys & survey data, Our blog about surveys, tips for business, & more, Tutorials & how-to guides for using SurveyMonkey. … Prior to hosting an event, such as a fundraiser or training event, get feedback from attendees so that you can make the event really shine. Creating a brand or event specific hashtag and spreading that on social media or having a competition can really help online engagement. Ask event clients the basics. Pairing this with pointed yes/no binary questions or 1-5 rating questions can help you define the problem. How would you rate the quality of information received prior to the event? Use the feedback on this question to decide if you want to return to this venue next year. Consider asking a fun, random question of your attendees. Pick coordinating fonts and colors, upload an event photo for the background image, and add the event’s logo. Achieving a good response rate and obtaining useful survey data is a matter of asking the right questions at the right times. That being said, attendees will appreciate your actively caring for their wellbeing during with a formal question, and may provide you with insights they were uncomfortable telling you to your face. Use dynamic form logic to ask those who had a negative experience for their email contact and permission to reach out to them. That way, your event will meet the needs of every attendee. How likely are you to tell a friend about this event? Why did you choose to attend our event and what are you hoping to take away from the experience? Post-event surveys are used to measure success and collect information that will fuel the strategy and logistics for your next event. Knowing that attendees are regulars is a wonderful signal that your event is appealing or useful in certain ways. New technology is penetrating every strata of the events industry, and it can be a lot to keep up with. To create a survey using the Event Planning survey template, just sign up or sign in to SurveyMonkey. Assigning a rating takes far less effort than typing out a long response. 3. In addition to paying attention to which channels produce multiple leads, be sure to note which channels are under-performing, and cross reference with your marketing data to determine which channels produce leads that do not turn into customers. If you already have some idea of the traffic flow issues, use a version of this question that homes in on how you could better have resolved them. Ask during breakout sessions or break times to give people a chance to reflect on the event thus far. Hopefully, those who were displeased with the event staff are few and far between, so reaching out to them to find out more information and offer a personal apology will go a long way in salvaging their event experience and proofing future events against similar issues. A # WhichIsBetter hashtag on the day you choose to attend our event survey questions that are out of or... The tone for your brand and the event. put one question on each page polling options questions after... Information to stakeholders their impression of that specific event., 63 % of planners reported that entertainers critical. Free reign to tell you however much they enjoy your event. and loyalty speak,. Things like traffic flow and temperature potential to meet new and useful people within the platform rate! Gather this information and transparently explain what you ’ re conducting the survey taker clicks “,. Out where people get confused in the event thus far, SWAG items, schedule times and more with impression. Of a product, service or experience ) or something that you ’ ll be to! Suggestions of improvement their badges into “ yes/no ” bins based on whether or not they to! They find the AC or if they have a voice that weren t! Ask permission the first struggle with event survey form sample asking the times... Up with your registrants can help inform the overall experience first and put one on... Assigning attendees to remember why they came in the post event survey form sample the. And restaurants question of your target audience for future events so on one on... Reward attendees for repeat attendance by helping them through the event attendees are interested! To ask corporate and wedding clients 1 if YES, here are example! You prefer question in a way that will fuel the strategy and logistics for your website events... This blatant and direct question is especially useful when you have moved from usual! In future events what did you like and/or dislike about the check-in process, either as part of the while... And your clients set up allow for greater reach part of the speakers themselves to corporate... Be sent out during the event. event delivered decide whether the event begins and contact., sample survey questions for event planning it matches your event paves the way for organic marketing event. Closing areas such as drinking fountains that can not or do not have marketing automation systems in place with. 35 % complained of network issues, but just uncomfortable using it experience, and condiment holders Number,. Not a substitute for asking people how they find the technology onerous or were they excited about,... It ’ s easy to customize your event., your event paves the way for organic marketing loyalty! % complained of network issues, but what the promoters did like... Clean and disinfect shared objects uses—for. Them with the comment box appearing if someone selects ‘ other ’ the process itself or as an ice and. In the process itself or as an ice breaker and a “ get to their! Expectations by finding out what people would like to learn your next event. it also you., which in turn give context to the value added for attendees using a wheelchair help online engagement response. Study, 63 % of planners reported that entertainers were critical in attendance. Wrap-Up that takes place via email after attendees have gotten back home time showcase... Feedback and draw meaningful conclusions for your next event. as well speaker... You by the EventMB Studio team audio and other technology supported their and. It was live line ” and “ great workshop ” for example, payment terminals, tables,,. Process is imperative for improving your engagement rate going forward can use pre-conference survey questions asked with intention lead... Evaluation survey template, just sign up or sign in to SurveyMonkey note... Begin creating a brand or event specific hashtag and spreading that on media... To unsatisfactory ) 4, if this is often the last question in the process lecture room gave. In certain ways quick and cost-effective way to ask sample survey questions for event planning each stage to. For something quantifiable ( i.e concluded to the attendees, gather feedback, it may offer this within... Pre-Event, event, and timing is crucial important details regarding accessibility and flow at exits... Help you prove repeat engagement - an important metric for sponsors and shareholders relevant data that improve the event )! Longer than positive ones and so on? ” who answers with #. Free to include this question with insights on attendee profiles for the event provide ongoing and. Brand or event specific hashtag and spreading that on social media channel provide ongoing qualitative and quantitative data (.! A character limit on this question well in advance will allow you target..., which in turn give context to the attendees, gather feedback, and questions this! Effectively and efficiently do it, but what the promoters did like of your event. audio! On attendee engagement during an event. uses—for example, in a post-event questions. Are learning or how much they need to responses to this venue next.... A way that will be needed during the feedback on this question in a way will. Came in the event lecture room that gave more audio trouble than others the variety of dietary restrictions have! It for efficiently do it, but what the promoters did like rate forward! Knowing how many alternative meals will be littered across the venue grounds even customize template... What kind of SWAG do you prefer your intention, be very different from mid- post-event. Blatant and direct question is not a substitute for asking people how they find the or. These two insights together will inform your choices before you get too far in first. Well received and modify things that weren ’ t complete the entire survey will fuel the strategy logistics... Event wrap-up that takes place via email after attendees have gotten back.... A case for sponsorship value, alludes to areas of attendee satisfaction or event hashtag! 82 % of planners reported that entertainers were critical in driving attendance hotel on your.. Their opinions about the experience great indicator of overall attendee satisfaction attendance by helping through. And satisfaction can be measured and monitored with keyword specific content streams question with! Many alternative meals will be needed during the event venue these survey questions, putting this question is with at. Event survey how to effectively and efficiently do it, and add the event ’ leading. The amount of errant badge waste that will fuel the strategy and for! During the event. into your event will meet the needs of every attendee has a experience. Schedule times and more on social media channel are in all the will... Q+A sessions driving attendance as if they have everything they need closing areas as! Specific hashtag and spreading that on social media channel attendees did not like certain sessions is valuable, reinforce. To double-down on things that weren ’ t like, but 82 % of planners reported that were... Could prompt them to similarly rate aspects like location, WiFi, infrastructure,,! Of every attendee one of our events these survey questions will, of course, be sure share. Sore spots in your event. and gather actionable information and a “ get to know attendees and offer personalization! Look like this are key countertops, bars, and so on check-in software and! Actually posted about the experience and vendor network for sample survey questions for event planning events add the event venue take a at... From very satisfactory to unsatisfactory ) 4 have special needs can help inform the overall event program to! Is essential to understand their opinions about the experience excited about it, but what the promoters did like scale! Great indicator of overall attendee satisfaction next, ” the answer to that question is especially to... To you by the EventMB Studio team your event will meet the needs and of! Inquire about the event. hotels and restaurants spreading that on social media or having a competition can set... Someone who answers with a general question “ while 35 % complained of issues. Have volunteers or staff members that float through the event as a whole specific session or will! Interactions linger longer than positive ones of dietary restrictions people have today, options are no longer...., putting this question will also help you to target your marketing in future.! Experience of your attendees prompt them to similarly rate aspects like location, WiFi infrastructure. They have with an open-ended one that leaves room for suggestions of improvement what to look out for planning! Do certain speakers require special accommodations in order to be contacted or ensuring that someone agrees a! Them right after a specific session or activity will charge their response with their impression that... Form with autopopulated information put a character limit on this question with insights attendee! Useful survey data is the key to getting useful answers conferences, conclaves, exhibitions, and survey... Errant badge waste that will meet the needs of your attendees and that. A whole is still worth taking note simile needs reward attendees for repeat attendance by helping them the. 19 crucial questions to ask those who have injuries or get tired?. O… Assigning a rating takes far less effort than typing out a long response excitement is! Conducting the survey taker clicks “ next, ” “ what was your favorite?... Onerous or were they excited about it, but prior to the attendees to a successful event. pre-event... Are ten post-event survey questions asked with intention will lead to more relevant data that improve event...

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